178 FLORIST respects your privacy and is committed to protecting the personal information you provide when using our website or placing an order with us.
Information We Collect
When you place an order, contact us or use our website, we may collect personal information such as your name, phone number, email address, billing address, delivery address, recipient details, order details and payment-related information.
How We Use Your Information
We use your information to process orders, arrange pickup or delivery, contact you about your order, respond to enquiries, improve our services and manage our website and customer records.
Payment Information
Payments made through our website are processed securely through third-party payment providers such as Stripe. We do not store full credit card details on our website.
Delivery Information
For delivery orders, we may use the recipient’s name, address and contact number to complete the delivery. Please make sure you have permission to provide the recipient’s details when placing an order.
Sharing Your Information
We only share personal information where necessary to complete your order, provide our services, process payments, arrange delivery, comply with legal requirements or protect our business.
Website Cookies
Our website may use cookies and similar technologies to improve website functionality, remember cart details, analyse website performance and support checkout features.
Accessing or Correcting Your Information
You may contact us if you would like to access, update or correct the personal information we hold about you.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.